STORE POLICY

Customer Care

At Sellie Beauty, we value our customers and strive to provide a seamless shopping experience.

Customers are responsible for ensuring that their shipping and billing information is accurate at checkout.
We reserve the right to refuse service to anyone engaging in fraudulent activities, abusive behaviour, or policy violations.
Any disputes should be communicated to our customer service team in writing via info@selliebeauty.co.uk.
By shopping with us, you acknowledge and accept all store policies listed here.

At Sellie Beauty, we are committed to protecting your personal information and ensuring a safe shopping experience.

We collect and use customer information solely for order processing, customer support, and marketing (if consent is given).
Your data is securely stored and never shared with third parties, except for necessary services such as payment processing and shipping.
We use SSL encryption to ensure secure transactions and protect your payment details.
Customers should create strong passwords and avoid sharing account details to maintain security.
If you suspect fraudulent activity on your account, please contact us immediately at info@selliebeauty.co.uk.

Sellie Beauty offers wholesale options for businesses looking to stock our premium hair products.

Wholesale pricing is available for bulk orders. Please contact us for a custom quote.
A minimum order quantity applies to all wholesale purchases.
Wholesale orders require full payment before processing.
Processing times for wholesale orders vary based on order size but typically take 7-10 business days.
We do not accept returns or exchanges on wholesale orders unless the products arrive damaged or incorrect.
For wholesale inquiries, please contact us at info@selliebeauty.co.uk with details of your business and order requirements.

Payment Methods